Welcome to Next Gen Steps. By accessing or using this website and its services, individuals agree to comply with and be bound by these Terms & Conditions. This document outlines the rules, responsibilities, and limitations governing the use of services provided by Next Gen Steps. Users are encouraged to read these terms carefully before proceeding.
Acceptance of Terms
By using the services provided by this platform, individuals acknowledge that they have read, understood, and agreed to these Terms & Conditions. If users do not agree with any part of these terms, they are advised to discontinue use of the services immediately.
Services Offered
Next Gen Steps specializes in home care services, including but not limited to housekeeping, elderly care, child care, gardening, and pet care. Services are provided based on user requests and are subject to availability.
User Responsibilities
- Accuracy of Information:
Users are responsible for ensuring that all personal and service-related information provided is accurate and up-to-date. - Lawful Use:
Services must only be used for lawful purposes. Users agree not to engage in activities that may harm the platform, its employees, or other users. - Payment Obligations:
Users are required to pay for services in a timely manner as per the agreed-upon terms. Non-payment may result in suspension or termination of services.
Booking and Cancellation Policies
- Service Bookings:
Bookings for services must be made through the designated channels, including the website, email, or phone. - Cancellations:
Users may cancel bookings by notifying Next Gen Steps within the specified time frame. Late cancellations or no-shows may incur charges as outlined in the service agreement. - Refund Policy:
Refunds, if applicable, will be processed as per the terms specified during the booking.
Limitations of Liability
- Service Delivery:
While every effort is made to ensure high-quality service, Next Gen Steps cannot guarantee uninterrupted or error-free service delivery. - Indirect Damages:
Next Gen Steps is not responsible for any indirect, incidental, or consequential damages arising from the use of its services. - Third-Party Services:
Certain services may involve third-party providers. Next Gen Steps is not liable for the actions or negligence of these external entities.
Intellectual Property
- Ownership:
All content on this website, including text, images, logos, and design elements, is the intellectual property of Next Gen Steps and is protected under copyright laws. - Restrictions:
Users are prohibited from reproducing, distributing, or using content from this platform without explicit permission.
Privacy Policy
Next Gen Steps values user privacy. The collection, use, and storage of personal data are governed by the Privacy Policy, which is an integral part of these Terms & Conditions.
Termination of Services
Next Gen Steps reserves the right to suspend or terminate services for users who violate these terms or engage in any activity that is deemed harmful or unlawful.
Changes to Terms & Conditions
Next Gen Steps may update these Terms & Conditions from time to time to reflect changes in services or legal requirements. Users will be notified of significant updates, and continued use of services implies acceptance of the revised terms.
Contact Information
For questions or concerns related to these Terms & Conditions, users can reach out through the following channels:
- Email: [email protected]
- Phone: +1 956-613-1313
- Address: 3126 Elk Street, Anaheim,California, United States – 92801
Next Gen Steps is committed to ensuring transparency and fostering a positive experience for all users of its services.